Encompass Cares is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Encompass Cares Web site and governs data collection and usage. By using the Encompass Cares website, you consent to the data practices described in this statement.

Collection of your Personal Information

Encompass Cares collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Encompass Cares also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Encompass Cares. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Encompass Cares for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Encompass Cares Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Encompass Cares public message boards, this information may be collected and used by others. Note: Encompass Cares does not read any of your private online communications.

Encompass Cares encourages you to review the privacy statements of Web sites you choose to link to from Encompass Cares so that you can understand how those Web sites collect, use and share your information. Encompass Cares is not responsible for the privacy statements or other content on Web sites outside of the Encompass Cares and Encompass Cares family of Web sites.

Use of your Personal Information

Encompass Cares collects and uses your personal information to operate the Encompass Cares Web site and deliver the services you have requested. Encompass Cares also uses your personally identifiable information to inform you of other products or services available from Encompass Cares and its affiliates. Encompass Cares may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Encompass Cares does not sell, rent or lease its customer lists to third parties. Encompass Cares may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Encompass Cares may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Encompass Cares, and they are required to maintain the confidentiality of your information.

Encompass Cares does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Encompass Cares keeps track of the Web sites and pages our customers visit within Encompass Cares, in order to determine what Encompass Cares services are the most popular. This data is used to deliver customized content and advertising within Encompass Cares to customers whose behavior indicates that they are interested in a particular subject area.

Encompass Cares Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Encompass Cares or the site; (b) protect and defend the rights or property of Encompass Cares; and, (c) act under exigent circumstances to protect the personal safety of users of Encompass Cares, or the public.

Use of Cookies

The Encompass Cares Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Encompass Cares pages, or register with Encompass Cares site or services, a cookie helps Encompass Cares to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Encompass Cares Web site, the information you previously provided can be retrieved, so you can easily use the Encompass Cares features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Encompass Cares services or Web sites you visit.

Security of your Personal Information

Encompass Cares secures your personal information from unauthorized access, use or disclosure. Encompass Cares secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Encompass Cares will occasionally update this Statement of Privacy to reflect company and customer feedback. Encompass Cares encourages you to periodically review this Statement to be informed of how Encompass Cares is protecting your information.

Contact Information

Encompass Cares welcomes your comments regarding this Statement of Privacy. If you believe that Encompass Cares has not adhered to this Statement, please contact Encompass Cares at gconces@hchb.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.